DogsAllTheTimeShop.com works with several companies that provide the products we sell. The return policy is managed by the company that manufucturs the product. In almost all cases there is a 100% money back guarantee.
Here is the return policy from Gearbubble.com as of 11/1/18.
GearBubble.com stands behind the quality of it's products. Every item ever ordered from us comes with a30 day, 100% Satisfaction Guarantee. If for any reason you are unhappy with the product please notify us within 30 days of the campaign ending by emailing firstname.lastname@example.org about your order and we will issue you a full refund.
Look here for more polices as we add products from other companies. You will be able to tell which company provided the product based on the packaging you receive the product in.
If there are problems, check the CONTACT US page on DogsAllTheTimeShop.com